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We have just been instructed by a client who instructed fraudsters posing as a conveyancer on WhatsApp.
Initially she had instructed a well-known online conveyancing company. They unfortunately had to decline her instruction when they found that they were also acting for the seller.
The client went on to WhatsApp to look for recommendations, one member of the group offered to act for her stating she was a qualified conveyancer. After a little online research, client accepts, pays £1050 deposit and so the process begins.
A few months pass, client receives an email saying it was time to exchange and client tries to deposit £56,000 via the internet in readiness for exchange, a day later funds are returned to her account. The client then goes into her local bank, deposited funds, but again the deposit is returned into her account. The client then contacts the conveyancer saying that the bank keeps returning the deposited funds; conveyancer says, ‘Don’t worry I will email you another bank account to use instead.’ At this point client becomes alarmed and proceeds to find a local conveyancer and instructs us.
When the client came into our office to complete the necessary onboarding requirements, we advised her to get her phone and computer scanned and to ensure that she has appropriate virus protection on both systems and not to use her phone to do any business at free Wi-Fi spots and most importantly to report it to Action Fraud.
Fortunately, the bank’s anti-fraud due diligence protected her from losing the £56,000, but she lost £1050 initial deposit and is now having to deal with the fact that all her personal information has been compromised and there may be further future ramifications.
The statement, ‘Don’t worry I will email you another bank account number to use instead’, is a BIG RED FLAG! No regulated, genuine legal firm would ever change their client account bank details.